Privacy Policy
1. Who we are
Purr: Cozy Cat Home ("Purr", "the game") is made by Busy Ninja, based in Spain ("we"). We are the data controller for the data described here. Contact: hello@purrgame.com.
2. What we collect and why
| Data | Why | Kept where |
|---|---|---|
| An anonymous account identifier generated on your device (a random code, not tied to your name or the device's advertising identifier) | To save your game and keep it when you change phone | Our servers |
| Game progress: cats, items, Kibble, settings, friend code and the curated display name you choose | To run the game and the friends features | Our servers and your device |
| Your age group (child, teen or adult), never a birth date | To turn on the child mode and the right protections. The age screen asks once and keeps only the group. | Our servers and your device |
| Your device's time-zone offset | To know when "today" starts for daily gifts | Our servers |
| Purchase records (product bought, date, an order reference from Apple or Google). We never see card numbers. | To deliver what you bought and to apply the monthly spending limit set by a grown-up | Our servers, Apple/Google, RevenueCat |
| Crash reports: device model, operating system version, game version and what the game was doing when it crashed. No personal data is attached. | To fix bugs | Sentry |
| Gameplay statistics under a random identifier that is not linked to your device's advertising ID (for example "a mini-game was finished") | To understand which parts of the game work and which do not | GameAnalytics |
We do not collect names, email addresses, phone numbers, photos, contacts, precise location or advertising identifiers, and we do not run advertising in the child mode. Photos you take inside the game are saved to your own device only.
3. Children
Purr is enjoyed by children and adults. At first launch the game shows a neutral age screen and keeps only an age group. Players under 16 in the European Union and the United Kingdom, and under 13 elsewhere, get the child mode automatically:
- No advertising and no advertising software.
- No purchases unless a grown-up allows them and sets a monthly limit in Parental Controls, behind an adult check.
- No free-text input: names come from a curated list and friends are added by code. There is no chat.
- The same anonymous identifier as everyone else, used only to save the game.
We do not knowingly collect personal information from children. If you believe a child has given us personal information, write to us and we will delete it.
4. Purchases and money
Purchases are made through the Apple App Store or Google Play, which handle payment. Prices are fixed and shown in full before you confirm; nothing that costs money is random. A grown-up can turn purchases off, require approval for each one, or set a monthly limit in Parental Controls; the limit is enforced on our servers. Refunds follow the store's policies.
5. Friends and social features
Friends are added with a code you share. Other players can see your curated display name, your friend code, your cats and your home. They cannot send you free text. You can block and report any player from the game.
6. Notifications
Reminders are optional and off until you turn them on. They are scheduled on your device, at most one a day and never during quiet hours. We do not send remote push notifications at this time.
7. Where your data is stored and who helps us
Game data is stored on servers in the European Union operated by Hetzner Online GmbH (Germany). We use a few service providers, each bound by their own privacy commitments and receiving only what is listed above:
- Apple and Google: app distribution and purchases.
- RevenueCat: purchase verification (order references, product, date).
- Sentry: crash reports.
- GameAnalytics: anonymous gameplay statistics.
- Cloudflare: protection of this website and of our servers.
We do not sell data and we do not share it for advertising.
8. Legal basis (GDPR)
We process game data to provide the game you asked for (contract), crash reports and statistics in our legitimate interest to keep the game working and improve it, and purchase records to meet our legal and store obligations. Reminders run only with your consent.
9. How long we keep data
Your game data is kept while your account is in use. Accounts not opened for 24 months are deleted, together with their data. Crash reports are kept for 90 days and statistics for 12 months. Purchase records are kept as long as accounting law requires.
10. Deleting your data and your rights
Open Settings in the game and choose "Delete all data": this removes your account and everything in it from our servers and your device. You can also write to hello@purrgame.com to access, correct or delete your data, to object to processing or to receive a copy. If you are in the EU you can complain to your data protection authority; in Spain that is the AEPD (aepd.es).
11. Changes
If this policy changes in a way that matters, the game will tell you at launch. The effective date at the top shows the current version.